Nettet29. nov. 2024 · The pilot, which focused on improving life insurance agents’ cross-selling of life, health, and pension and annuities products, saw an uptick in gross written premiums of approximately 50 percent; when those agents cross-sold more property-and-casualty (P&C) products, they saw a jump of approximately 250 percent in normalized premiums ... NettetKPI Metrics: KPI Insurance Agency Performance Metric #1: Customer Satisfaction (CSAT) Insurers can use surveys to measure the customer satisfaction of any transaction or product, but the claims process is one that insurers tend to focus on. Afterall, customers who submit claims are at their most vulnerable and look to their insurer to make the ...
28 Best Insurance KPIs and Metrics Examples for 2024 Reporting
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Insurance Brokers & Agencies in the US - Industry Data, Trends, …
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